Suede Pointed Heels
- Regular price
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$58.66 - Regular price
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$78.66 - Sale price
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$58.66
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Shipping information
KEMETIX is committed to providing a transparent, reliable, and efficient shipping experience for all customers across the United States.
Shipping Coverage
KEMETIX currently ships to addresses within the United States only. International shipping is not available at this time.
Order Processing
After an order is placed, our fulfillment team begins processing it as quickly as possible to ensure timely shipment and delivery.
Order Cut-Off Time: 3:00 PM (PT) Monday–Friday
- Orders placed before the cut-off time are typically processed the same business day
- Orders placed after the cut-off time will be processed the next business day
- Orders placed on weekends or public holidays will begin processing on the next available business day
Handling Time: 1–3 Business Days (Monday–Friday)
Handling time includes order verification, product inspection, secure packaging, and shipment preparation.
Shipping Transit Time
Standard Shipping Transit Time: 4–6 Business Days (Monday–Friday)
Transit time begins once your order has been shipped and handed over to the carrier.
Total Estimated Delivery Time
Estimated Delivery: 5–9 Business Days (Monday–Friday)
This includes both handling and transit time. Please note that delivery times are estimates and may vary due to carrier delays, severe weather, high seasonal demand, public holidays, or unexpected logistical disruptions.
Shipping Rates
- Orders of $70.00 USD or more qualify for Free Standard Shipping
- Orders under $70.00 USD are charged a flat Standard Shipping fee of $8.00 USD
- Express Shipping is available for $15.00 USD
All shipping charges are clearly displayed at checkout before payment is completed.
Shipping Carriers
KEMETIX ships via trusted carriers including:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
Our team selects the most appropriate carrier based on package size, destination, and shipping efficiency.
Order Confirmation & Tracking
After placing your order, you will receive an order confirmation email containing your order number, purchase summary, and billing/shipping details.
Once your order ships, you will receive a shipping confirmation email with your tracking number, carrier information, and a shipment tracking link. Tracking information may take up to 24 hours to update after shipment confirmation.
Lost or Missing Packages
If your tracking shows delivery but you cannot locate your package, please:
- Verify your shipping address
- Check around your delivery location
- Ask neighbors, family members, or building management
- Contact the carrier directly using your tracking number
If the carrier confirms the package is lost in transit, contact us within 7 days of the expected delivery date with your order number. Depending on the situation, we may provide a replacement shipment, refund, or delivery support assistance.
Shipping Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to weather disruptions, carrier operational delays, peak holiday periods, or public holidays. If your order is significantly delayed, please contact our support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. KEMETIX is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information.
If you notice an address error after placing your order, please contact us immediately. We will make reasonable efforts to update the address before shipment processing is completed.
Contact Us
- Email: support@kemetix.shop
- Phone: +1 (818) 565-6557
- Address: 6221 Van Nuys Blvd, Suite 626, Van Nuys, CA 91401, United States
- Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (PT)
Returns information
Customer satisfaction is our highest priority. Please review the policy below carefully to understand your rights and options regarding returns, exchanges, refunds, and cancellations.
30-Day Return Policy
We accept returns within 30 days from the date your order is delivered.
To qualify for a return, the following conditions must be met:
- The item must be unused, unworn, and in its original condition
- The product must be returned in its original packaging with all tags attached
- All accessories, manuals, and included components must be returned
- A return request must be submitted within 30 days of delivery
We accept returns for both defective/damaged items and non-defective items, subject to the conditions above.
Before returning any item, you must contact our support team for return authorization and instructions. Do not ship any item back without first receiving our instructions, as return addresses vary by product. Items sent back without prior authorization will not be accepted.
To start a return, contact us at: support@kemetix.shop
Damaged or Defective Products
If your order arrives damaged, defective, or incorrect, please contact us immediately upon delivery. To help us process your request quickly, please provide:
- Your order number
- Clear photos of the product
- Photos of the shipping packaging (if applicable)
- A brief description of the issue
After reviewing the information, our team will determine the best resolution, which may include a replacement, exchange, or full refund.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
- Fragrances and personal care goods
- Custom or personalized products
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
- Items that have been used, installed, worn, or altered after delivery
- Items missing original packaging or included accessories
- Returns submitted after the 30-day return window
- Items returned without prior authorization
Please contact us if you have questions about your specific item.
Refund Process
Once your returned item is received and inspected, we will notify you via email regarding the status of your refund.
If approved:
- Refunds will be issued to your original payment method
- Refunds are processed within 10 business days of inspection
- A confirmation email will be sent after processing
Please allow additional time for your bank or credit card provider to process the refund on their end.
Late or Missing Refunds
If you have not received your refund after the processing period:
- Recheck your bank account or payment method
- Contact your bank or credit card provider
- Allow additional processing time
If you still need assistance, contact us at: support@kemetix.shop
Exchanges
We accept exchanges for eligible products. To request an exchange:
- Contact our support team before returning the item
- Ensure the product meets all return eligibility conditions above
- Return the item within the 30-day return period
Products must be returned unused and in original condition to qualify for an exchange.
Return Shipping & Fees
- Return method: By mail
- Return shipping cost: Free
- Return label: Provided upon return authorization
- Restocking fee: None
- Refund processing time: 10 business days after inspection
Order Cancellation Policy
You may request a cancellation shortly after placing your order. Orders can only be canceled if they have not yet been processed or shipped.
To cancel an order, contact us as soon as possible at: support@kemetix.shop
Once an order has been shipped or is in processing, cancellation may no longer be possible.
Contact Information
- Email: support@kemetix.shop
- Phone: +1 (818) 565-6557
- Address: 6221 Van Nuys Blvd, Suite 626, Van Nuys, CA 91401, United States
- Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (PT)
Product Details
Pointed Toe. Suede Finish. Confident Heel.
The Suede Pointed Heels combine a sleek pointed toe with a refined suede-effect upper — polished from every angle. A confident heel height elevates any outfit, from tailored trousers to evening wear. Available in 6 colors and EU sizes 34–44.
Design Details
- Suede-effect upper — soft, refined, and elegant
- Pointed toe silhouette — sharp and modern
- Confident heel height — flattering and wearable
- Available in Red, Pink, Leopard Print, Black, Green, Beige
- EU sizes 34–44
How to Style Them
Pair with tailored trousers and a fitted blouse for a polished office or smart-casual look. Style with a midi skirt or maxi dress for an elevated evening outfit. Wear with straight-leg jeans and a structured blazer for a sharp, put-together daytime look. The pointed toe works best with clean, minimal outfits — let the heel do the talking.
Size Guide
| EU Size | US Size | UK Size | Foot Length (in) |
|---|---|---|---|
| 34 | 4 | 2 | 8.5" |
| 35 | 5 | 3 | 8.7" |
| 36 | 6 | 4 | 9.0" |
| 37 | 7 | 5 | 9.3" |
| 38 | 8 | 6 | 9.5" |
| 39 | 9 | 7 | 9.7" |
| 40 | 10 | 8 | 10.0" |
| 41 | 11 | 9 | 10.2" |
| 42 | 12 | 10 | 10.5" |
| 43 | 13 | 11 | 10.7" |
| 44 | 14 | 12 | 11.0" |
If between sizes, size up for a more comfortable fit. Measure your foot length for the most accurate size.
Care
- Brush gently with a suede brush to maintain texture
- Use a suede protector spray to guard against moisture and stains
- Store in a cool, dry place away from direct sunlight
- Avoid wearing in wet conditions
FAQs
What sizes are available?
EU sizes 34–44. Refer to the size guide above for US and UK equivalents.
Are they true to size?
Yes — if between sizes, size up for a more comfortable fit.
What colors are available?
Red, Pink, Leopard Print, Black, Green, and Beige.
How do I care for suede?
Brush gently with a suede brush after each wear. Use a suede protector spray and store away from direct sunlight and moisture.
Are they suitable for all-day wear?
Best suited for occasions and evenings. For extended wear, consider a cushioned insole for added comfort.
Why KEMETIX
The Suede Pointed Heels are a sharp, versatile heel — a refined suede finish, a pointed toe silhouette, and 6 colors that work from the office to an evening out.
Product Collage
Suede Pointed Heels
The Vitality Band
The Soirée Heel
Mirza ميرزا
Suede Pointed Heels
Sleek pointed toe. Suede-effect upper. A heel height that means business. The Suede Pointed Heels work from the office to the evening — in 6 colors, EU 34–44.
The Vitality Band
Your health. Your wrist. Your way. The KEMETIX Vitality Band — heart rate, sleep, blood pressure, activity. All day. All in one.
The Soirée Heel
From bridal parties to evening outings, the Soirée Heel delivers. Sleek, strappy, and endlessly versatile — pair with dresses, trousers, or denim.
Mirza ميرزا
Rose, raspberry, saffron, incense, agarwood, musk. Mirza is a layered oriental EDP with real staying power — for those who wear scent with intention. 100ml.
