Payment Policy
Last Updated: July 6, 2026
Thank you for shopping with KEMETIX. This Payment Policy explains the payment methods we accept, how payments are processed, and how payment-related issues are handled.
Accepted Payment Methods
KEMETIX currently accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- PayPal
- Google Pay
- Discover
- Shop Pay
All available payment options are displayed at checkout before payment is completed.
Payment Currency
All payments on our website are processed in USD.
Payment Processing
Payments are processed at the time your order is placed.
After your payment is successfully completed, you will receive an order confirmation email with your order details.
Payment Security
KEMETIX uses secure checkout technology to help protect your personal and payment information during checkout.
Payment information is processed through secure third-party payment providers. We do not store full card details on our website.
Failed or Declined Payments
If your payment is declined or unsuccessful, please:
- Check that your payment details were entered correctly.
- Confirm that your card or payment account has sufficient funds.
- Contact your bank or payment provider for more information.
- Try another accepted payment method.
If the issue continues, please contact our support team.
Refunds and Payment Disputes
Refunds, cancellations, exchanges, and disputes are handled according to our Return & Refund Policy.
Approved refunds are issued to the original payment method used at checkout.
Contact Information
If you have any questions about payments, please contact us:
Email: support@kemetix.shop
Phone: +1 (818) 565-6557
Address:
6221 Van Nuys Blvd, Suite 626
Van Nuys, CA 91401
United States
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM PT
